At the end of 2023, the release of ChatGPT, developed by OpenAI, set off a fresh wave of innovations in artificial intelligence technology, transforming industries worldwide. One sector that has undergone profound changes is finance, with AI playing a significant role in advancing inclusive finance.
This allows financial institutions to provide personalized services that meet individual needs. But AI is helping transform how financial institutions operate, moving away from manual, time-consuming processes toward seamless, online solutions.