The head of Slack, Denise Dresser, tells TechCrunch she is shifting the business chat platform into a “work operating system,” specifically by making
Slack CEO Denise Dresser says the platform will play a key role in the transformation, since it’s a natural place to interact with AI agents, because people are already chatting there throughout the workday. One of Slack’s new agents, Agentforce, will allow Salesforce customers to perform on-demand analysis of business data directly in Slack.
