Implementing a major change to a business used to happen once a decade, but with advancements in artificial intelligence and digital transformation, businesses are having to pivot frequently. Here’s why it’s important to consult with your front-line employees.
When it comes to implementing any big change, it’s critical to involve the people working on the frontlines of your business. This shouldn’t be limited to team leads and managers; it’s equally important to have representation from frontline employees involved.
