New York City defends AI chatbot that advised entrepreneurs to break laws

Microsoft declined to say what might be causing the problems, but says it is working with the city to fix them

New York City Mayor Eric Adams is defending the city’s new artificial intelligence chatbot that has been caught in recent days giving business owners wrong answers or advice that, if followed, would entail breaking the law. When launched as a pilot in October, the MyCity chatbot was touted as the first city-wide use of such AI technology, something that would give business owners “actionable and trusted information” in response to queries typed into an online portal.

Via: theglobeandmail.com