Amazon, Alphabet, Microsoft, Meta probed by lawmakers on use of AI ‘ghost’ staff

Democratic lawmakers are pressing the top tech firms to open up about the conditions of their “ghost work” — unseen laborers like those labeling data and rating responses who have become pivotal to the artificial intelligence boom.

Democratic lawmakers are pressing the top tech firms to open up about the conditions of their “ghost work” — unseen laborers like those labeling data and rating responses who have become pivotal to the artificial intelligence boom. To develop AI products, US companies rely extensively on sub-contracted staff, located domestically or abroad, who are hired via outside staffing firms and often lack the benefits provided to firms’ own direct employees.

Via: economictimes.indiatimes.com